256: Creating a Person-Centered Library

Steve chats with Elizabeth A. Wahler and Sarah C. Johnson, authors of the book, Creating a Person-Centered Library: Best Practices for Supporting High-Needs Patrons, about how they came to work with libraries, what a person-centered approach to library work looks like, why it’s important for both library staff and administration to buy in to the approach, and what future trends they see in this area.

Read the transcript!

Elizabeth A. Wahler is Professor and Director of the School of Social Work at The University of North Carolina at Charlotte, USA, and founder of Beth Wahler Consulting. She has collaborated with libraries and library systems across the United States to conduct assessments of their patrons’ psychosocial needs and staff challenges with these types of patron needs; provided training to library staff about trauma-informed librarianship and other approaches to addressing their patrons’ needs; and created and piloted various interventions to address patron needs and support library staff. She is recognized internationally for her work on library and social work collaborations.

Sarah C. Johnson, MLIS, LMSW, is adjunct lecturer at the School of Information Sciences at the University of Illinois, where she teaches a course on library social work. She is a licensed social worker, and her research focuses on the impact of social work students conducting their field placements at public libraries. Her aim is to foster quality internships by building alliances among students, public librarians, and social work educators, with the goal of enhancing services to library patrons and their wider community.

SHOW NOTES:

Creating a Person-Centered Library: Best Practices for Supporting High-Needs Patrons

171: Whole Hearted Librarianship by Michael Stephens

Steve chats with returning guest Michael Stephens, Associate Professor in the School of Information at San Jose State University and author of Whole Hearted Librarianship, about empathy in librarianship, the importance of self-care, learning from libraries around the world, and what we can learn from dogs about life.

Dr. Michael Stephens is Associate Professor in the School of Information at San Jose State University. His teaching focuses on information communities, evolving library service, and reflective practice for librarians. His teaching has garnered awards for delivery and engagement in the online environment. Dr. Stephens has delivered keynotes, papers, and workshops throughout the US and internationally on topics related to creative and open uses of technology to support and drive library services and learning. Since 2010, Dr. Stephens has written the monthly column “Office Hours” for Library Journal exploring the issues, ideas, and emerging trends in libraries and LIS education. His research focuses on the use of emerging technologies in libraries, professional development and learning programs for librarians, and innovation in information environments. He is inspired by library structures and virtual spaces that support user curiosity, encourage participation, nurture the creation of new knowledge, and encourage the heart. In 2018, Dr. Stephens spent a month in Australia visiting libraries, keynoting a multi-national conference, and serving as a visiting scholar at the University of Southern Queensland. ALA Editions has published two collections of his writings: The Heart of Librarianship (2016) and Wholehearted Librarianship (2019).  Michael resides in Traverse City, Michigan.

SHOW NOTES:

Tame the Web
Whole-Hearted Librarianship

156: Deborah Takahashi

Steve chats with Deb Takahashi, branch librarian for Pasadena Public Library and author of Serving Teens with Mental Illness in the Library, about why she wrote the book, how to work with teens with mental illnesses in your library, and why self-care is important.

Deborah K. Takahashi is a branch librarian for Pasadena Public Library who specializes in Youth Services. She holds an MLS degree and is certified in Youth Mental Health First Aid. She is a 2009 ALA Spectrum and 2010 CLA Edna Yelland scholar. She served as the 2015–2017 Social Media Co-Chair for the CLA Youth Services Interest Group and was a member of the Mental Health Advisory Committee for the 2016-2017 California State Library (CSL) Mental Health Initiative. She writes for ALA’s Young Adult Library Services Association (YALSA) blog.

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