325: Upskilling for Library Workers: A Guide for Future-Ready Professionals by Ann Medaille

Steve chats with Ann Medaille, author of Upskilling for Library Workers: A Guide for Future-Ready Professionals, about why traditional one-off training sessions are no longer enough to keep library staff current in a rapidly changing landscape, how libraries can build cultures of continuous learning, and why managers need to give staff permission to stop doing some things so they have room to learn new ones.

Read the transcript!

Helping library workers keep pace with changing technologies and rapidly evolving cultural expectations amidst tumultuous times, this book outlines practical strategies for leading a library upskilling or staff development program on limited resources.

Many of today’s libraries and their workers are facing a skills crisis. By some estimates, an employee’s current skills are only relevant for a maximum of five years, but other estimates put the longevity of current skills at only 18 months. Though it’s crucial that library workers continuously upskill and reskill to keep up with technological changes, including those brought about by AI, libraries have limited time, budgets, and resources to devote to helping staff keep up. But as Medaille demonstrates in this book, which draws on lessons learned from a three-year research project, it’s still possible to adopt an inspiring, forward-thinking approach to upskilling, one that positions staff to succeed both now and in the future. Library administrators, managers, trainers, program leaders, branch heads, and staff members who work in public or academic libraries and are involved in learning or teaching new skills, or creating a skills strategy for their library, will discover

  • why upskilling and reskilling are urgently needed by library workers to navigate information in the context of ever-changing technologies, and which skills are the most important;
  • lessons that libraries can learn from the innovative approaches to workplace upskilling that are taking place in the corporate learning and development space;
  • an incisive overview and analysis of learning initiatives currently underway at academic and public libraries in the United States and Canada;
  • key concepts related to learning and instructional design;
  • the four E’s of upskilling (education, experiences, exposures, and environment) and where they fit into library workplace training and development;
  • research-based guidance on facing such challenges as how to get started, knowing what skills to plan for in the future, deciding upon appropriate learning initiatives, motivating staff to continually learn, evaluating skill development initiatives, and confronting issues related to cost, time, and organizational culture; and
  • hands-on strategies for the integration of upskilling into library work across a broad range of skill types and library applications, including suggested activities, reflection points, examples, and tips throughout the book.

Ann Medaille is the director of research and instructional services at the University of Nevada, Reno Libraries, where she heads the liaison librarian program, conducts assessments, and implements initiatives designed to help library workers develop their skills. She is the former editor-in-chief of the journal Evidence Based Library and Information Practice and is a current faculty member of the Medical Library Association’s Research Training Institute. She holds a PhD in education and an MS in library science.

SHOW NOTES:

Upskilling for Library Workers: A Guide for Future-Ready Professionals

320: Incarnate by Alma Katsu – Summer Reading Spectacular 2026

Steve chats with Alma Katsu, author of the new book Incarnate, about her CIA background into early social media research, AI’s threat to creativity and authenticity, the story’s parallels with Picture of Dorian Gray, and the diversity of voices in the current golden age of the horror genre. Then over on the Circ Desk, NoveList librarians Yaika and Kaitlin suggest readlikes for Incarnate!

Read the transcript!

From beloved horror maven Alma Katsu comes a terrifying reimagining of The Picture of Dorian Gray for the internet age.

Beauty doesn’t fade. It feeds.

Dorothy Wagner has spent her whole life wanting nothing more than to be seen. But after failing to make her mark (any mark, really) as an influencer, she takes a job at a company focused on cutting-edge deepfake technology. And there, in secret, is where she creates her salvation. 

Isabella. An impossibly gorgeous girl who takes social media by storm. Dorothy’s code is brilliant, and Isabella seems real. So real that she garners millions of followers. Brands beg to partner with her. Everyone wants to meet her IRL. The adoration—and the cash—flows in. Dorothy is finally happy. She’s getting all the attention she ever wanted—isn’t she? 

Then the cracks begin to show. Dorothy can barely stay ahead of the partnership requests, and love letters and the rabid fans filling her DMs trying to track Isabella down. All this time working in secret with all this pressure is getting to Dorothy—she can’t tell where she ends, and her creation begins. And when someone gets a little too close to her secret, a violent confrontation sends Dorothy on the run, forcing her to confront what she’s willing to sacrifice to keep her secrets. 

A modern reimagining of Oscar Wilde’s The Picture of Dorian Gray, Alma Katsu’s Incarnate is an illuminating, haunting tale of algorithmic worship and beauty that can kill.

SHOW NOTES:

Incarnate by Alma Katsu
Circulating Ideas 291: Fiend by Alma Katsu (2025)

If you’re looking for your next great read, check your library’s website for NoveList Plus or go to https://about.ebsco.com/novelist/find-my-organization. With NoveList Plus, you’ll find human-curated reading recommendations based on your preferences and mood. And we’ll tell you why a book is being recommended, so you can quickly discover the perfect match. 

Libraries have trusted NoveList for more than 30 years. Our book experts evaluate and write recommendations for titles, authors, and series, as well as audiobooks. Interested in seeing if NoveList Plus is right for your library? Go to https://about.ebsco.com/novelist/demos. 

THE CIRC DESK RECOMMENDS:

 Nothing Tastes as Good by Luke Dumas
The Other Black Girl by Zakiya Dalila Harris
 Natural Beauty by Ling Ling Huang
Fabulous Bodies by Chuck Tingle

295: Generative AI and Libraries, by Michael Hanegan and Chris Rosser

Steve chats with Michael Hanegan and Chris Rosser, authors of Generative AI and Libraries: Claiming Our Place in the Center of a Shared Future, about generative AI as an arrival technology, why librarians should play a central role in shaping an ethical future of AI, practical frameworks for AI integration, and how libraries can leverage their trusted position to guide community’s through rapid technological change.

Read the transcript!

Addressing a topic of great concern with both urgency and clarity, this book offers a compelling vision for libraries to claim their central role as trusted stewards of knowledge and architects of a responsible and equitable AI-driven world.

In the form of generative AI, libraries are facing technological transformation of unprecedented speed and scale. Both controversial and disruptive, the sudden ubiquity of AI has already triggered uncertainty as well as the need for rapid adaptation. As AI reshapes how humans learn, work, and interact with information, libraries across the ecosystem—from public to academic, from school to special libraries—must resist the temptation to merely serve as static support and instead claim the center by becoming a dynamic, positive influence. Because, as the authors of this book persuasively argue, libraries are uniquely positioned to lead AI’s ethical and human-centered integration within communities. Blending theory and concepts with an unswervingly pragmatic approach, from this book readers will

  • be introduced to foundational principles and frameworks for navigating the so-called “Age of Intelligence” that provide useful guiderails no matter how AI technology actively evolves;
  • delve into the complex ethical considerations of AI, including bias, equity, privacy, misinformation, and the potential impact on human agency and dignity;
  • receive guidance related to stakeholder engagement, resource allocation, and the need for continuous learning and adaptation;
  • discover practical models for evaluating and implementing AI tools thoughtfully and effectively in ways that align with libraries’ values and mission;
  • become familiar with STACKS, an approach for learning, problem solving, and innovation with generative AI;
  • explore AI literacy as an expression of metaliteracy using seven frames for instruction and learning; and
  • walk away with a sense of how libraries can actively define their essential role as leaders and shapers of the AI landscape, ensuring their continued value and preventing marginalization.

As this book demonstrates, by embracing their unique position as ethical stewards and trusted guides, libraries have an unprecedented opportunity to shape how AI transforms society—not from the margins, but from the center of a shared future.

Michael Hanegan is the founder and chief research officer of the Center for the Future of Learning and Work. He is an adjunct professor at Rose State College and the University of Central Oklahoma. His research and practice spans K–12 schools, higher education, the library ecosystem, and industry to cultivate and sustain human-centered approaches to the future of learning and work. He lives in Edmond, Oklahoma.

Chris Rosser is First Year and Transfer Experience Librarian at Oklahoma State University. From 2009 to 2024, Chris served as an instructional and Theological Librarian at Oklahoma Christian University. His expertise centers around pedagogy, instructional design, and innovative approaches to learning, including gamification, and AI-empowered learning. His work has been featured at the American Library Association annual conference, American Theological Librarian Association, Oklahoma Association of College and Research Libraries, Transformative Learning Conference, and Christian Scholar’s Conference. He lives in Edmond, Oklahoma.  

SHOW NOTES:

Generative AI and Libraries: Claiming Our Place in the Center of a Shared Future